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Location: Hong Kong

::乏善足陳::

Monday, January 02, 2006

Kowloon Shangri-la

My boyfriend and I wanted to have brunch in hotel this morning. We went to Kowloon Shangri-la and asked the concierge if they offer brunch. It was 10:45am. We were told that breakfast buffet was just over but we can order from the menu. Cafe Kool was recommended.

My boyfriend then asked if valet parking was available and the hotel said we could have 2 hours free parking.

We went up to Cafe Kool - where breakfast buffet was finished at 10:30am and the lunch buffet would be started at 12pm. We were given a breakfast menu. We ordered an american breakfast, an egg benedict and a coffee. The bill was like $370 something.

When we checked, the waiter told us that ONLY if we order lunch could they give us free parking. Or if we were hotel guests.

My queries: (1) lunch buffet costs $198 per person and an american breakfast costs exactly the same, why discriminate? (2) why do we need to drive if we were hotel guests? (3) we could easily find a parking space nearby if we were told by the concierge, but they did not indicate that while they were aware that only breakfast menu was available at that time.

They just told us that this was their hotel policy. I further asked if afternoon tea offers free parking. They said tea buffet would. I did not check but I am pretty sure that a tea buffet would cost less than what we had for breakfast. What a bizarre policy.

2 Comments:

Blogger Lucia said...

Kowloon Shangri-la gave me a very satisfatory reply after I sent them a letter.

2:35 PM  
Blogger Redford said...

So are some pretty strange rules. What was the difference between the afternoon tea and the afternoon tea buffet? Never heard of those kinds of afternoon tea offers before.

8:15 PM  

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